Concept study ·
A concept study by iVishwa, shown with the shop owner's agreement: a complete website and proposal for Mr Bro Repair, a micro-soldering phone repair lab in Sri Lanka. Customers can get a price, follow a repair live, send a phone in by courier and buy certified phones and gear, while other repair shops can send work to the lab. It speaks English, Sinhala and Tamil, in light and dark mode, and the plan includes a custom repair-shop management system behind it.
The idea
Mr Bro Repair is a micro-soldering lab with a loyal following: more than 4,500 people in its Facebook community and over 1,130 YouTube subscribers watching 39 repair videos (public figures, October 2026). But there was no website to send them to. Customers phone just to ask a price, message to ask whether their phone is ready, and the shop is found mostly by people nearby, not on Google. We built a live demo and a proposal to show what the whole business could look like online.
What we did
"We repair what others replace." The headline is the lab's whole promise. Beside it, a motherboard with a thermal scan, a repaired chip and a live job card shows the work instead of describing it, and three small badges answer the first worries: no data access, no fix no fee, and a 30-point QC with a written warranty.
See it in the live concept ↗
Pick the phone from every major brand (close to two hundred models), pick the fault, and see the repair time, the warranty and a price range, with the option to book a drop-off or a courier pickup. The aim is a price in about thirty seconds, so nobody has to phone just to ask.
See it in the live concept ↗
A drag-to-compare slider shows a faulty OLED beside the same phone after a laser flex bypass, with tabs for green lines, a white screen and pink lines. It explains why the original panel, the original colours and True Tone are kept, which is exactly what sets this lab apart.
See it in the live concept ↗
Enter a Job ID, an IMEI or a serial number and watch the phone move from intake to microscope diagnostics, laser or board repair, 30-point QC and ready for delivery, with a timestamp for every stage. Microscope photos and a warranty card with a verifiable QR code sit on the same job card.
See it in the live concept ↗
Customers from Jaffna to Hambantota choose the repair, print a waybill and hand the parcel to a courier. A packing checklist and backup guide protect the phone and the data, Domex, Koombiyo and Curiel are the courier options, optional transit insurance covers both ways, and WhatsApp alerts follow every milestone.
See it in the live concept ↗
Certified pre-owned phones carry a 30-point inspection badge, battery health and a grade, while cases, protectors and chargers are matched to the exact model the shopper owns. Stock levels, a basket and several ways to pay (card, PayHere or a bank slip) turn the repair lab into a shop that is open day and night.
See it in the live concept ↗
Other shops can send the jobs their bench cannot do: micro-soldering, CPU reballing and laser display repair. An approved partner login, batch submission with every device tracked on its own, a written warranty to hand to their customer, and tiered trade discounts that grow with volume.
See it in the live concept ↗
One tap switches the whole site between English, Sinhala and Tamil, so every customer reads it in the language they are most comfortable in. A light and dark switch means the site looks right by day or by night, and it stays quick on both iPhone and Android.
See it in the live concept ↗Customers who walk in should not need the website. Staff open a Front desk tab, lodge the repair, take the payment and hand over a clean bill and a warranty card. Each carries a QR code that opens the job and proves the warranty.
A custom job-tracking and CRM backend gives each customer one profile with their whole history, so the team never has to search chats or notebooks. A returning customer is recognised, and a warranty question is answered in seconds.
Instead of a CRM bolted onto separate tools, the plan is one custom repair-shop management system: job tracking, customers, billing, a small accounting system and stock, all built around how this shop works. It is planned, not built yet, and we will update this page when it is live.
See how we build custom CRM and business systems →At a glance
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More work: Phone Repair · Fully custom-coded website · All case studies
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