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Acanthus help center
Updates and support
Updating the theme, the license, how support works and every version.
- Update the themeUpdates are free. How to tell when one is out, update safely with a copy, keep your settings and content, and bring across any code changes. · 6 minBeginner
- How support worksWho answers, how fast, what support covers and what it doesn't, and what to send so we can help on the first reply. · 4 minBeginner
- Video guidesShort films of every major feature, each linked to the guide that explains how to set it up. · 10 minBeginner
- Frequently asked questionsQuick answers to what merchants ask most: trying and buying, setting up, everyday changes, updates, code and support. · 6 minBeginner
Still need help?Write to us with your shop's address and a screenshot. We reply within two business days, Monday to Friday, usually sooner.
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